Terms of service

Welcome to KUSUM ESSENTIALS!

By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

• By using this website, you confirm that you are at least 18 years old or using it under parental guidance.

• KUSUM ESSENTIALS reserves the right to update or modify these Terms at any time without prior notice.

2. Products

• All our products are lingerie and intimate wear, and may have slight variations in colour, fabric, or design compared to images shown.

• We try to display all products as accurately as possible, but lighting or screen differences may cause minor variations.

3. Pricing

• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as applicable.

• We reserve the right to change prices, offers, or discounts without prior notice.

4. Orders & Payments

• Orders will be processed only after successful payment confirmation.

• In case of any payment failure, the order will not be confirmed.

• KUSUM ESSENTIALS reserves the right to cancel orders in case of incorrect pricing or unavailability.

5. Shipping

• Orders are shipped within 1–3 business days of confirmation.

• Delivery timelines may vary depending on your location.

• You can read our detailed Shipping Policy for more information.

6. Returns & Exchanges

• Due to hygiene reasons, we do not accept returns or exchanges once the order is delivered, unless the item is damaged or wrong.

• Any issue must be reported within 24 hours of delivery with an unboxing video for proof.

7. Intellectual Property

• All images, logos, and content on this website belong to KUSUM ESSENTIALS.

• Reproduction, copying, or use of any material without permission is prohibited.

8. Limitation of Liability

• KUSUM ESSENTIALS is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Contact Us

For any queries regarding these Terms, please contact:

📩 Email: kusum.essentials@gmail.com

📱 Instagram: @Kusum.essentials

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